Ailuna

Terms and Conditions

Ailuna Care

(operated by Ailuna GmbH)

1. Company Information

Ailuna Care is a service provided by:

Ailuna GmbH
Schmidtgasse 13
2500 Baden, Austria
General Managers: Konrad Kogler, Clemens Kirner
IBAN: AT31 2011 1854 1162 3200
Tax Number: 16 406/4917
VAT ID: ATU82078957
DUNS: 301144042
Company Register No.: 651382s

2. Scope of Application

These Terms and Conditions (“Terms”) govern the use of the Ailuna Care platform, applications, and related services (“Services”) provided by Ailuna GmbH.
By accessing or using the Services, you agree to be bound by these Terms.

3. Services

Ailuna Care provides digital solutions for [insert description, e.g., care management, workforce coordination, asset tracking – please confirm exact scope].
The Services may evolve over time, and Ailuna GmbH reserves the right to modify, expand, or discontinue features at any time.

4. User Obligations

  • Users must provide accurate and up-to-date information when registering.
  • Access credentials must be kept secure and not shared with unauthorized persons.
  • Users may not misuse the Services for unlawful purposes or in ways that could harm Ailuna GmbH or other users.

5. Fees and Payment

Unless otherwise agreed in writing, the use of the Services is subject to the fees and payment terms provided by Ailuna GmbH.
All prices are in Euro (€) and subject to applicable VAT.

6. Intellectual Property

All content, software, and materials provided through the Services remain the property of Ailuna GmbH or its licensors.
Users receive only a limited, non-transferable license to use the Services as intended.

7. Data Protection & Privacy

The handling of personal data is governed by our Privacy Policy, available at [insert link].
Ailuna GmbH complies with the General Data Protection Regulation (GDPR).

8. Liability

  • Ailuna GmbH strives to provide reliable Services but does not guarantee uninterrupted or error-free operation.
  • Liability is excluded for slight negligence, except for personal injury.
  • To the extent legally permitted, Ailuna GmbH is not liable for indirect damages, loss of data, or consequential losses.

9. Termination

Ailuna GmbH may suspend or terminate a user’s access to the Services if these Terms are violated.
Users may terminate their use of the Services at any time by written notice.

10. Governing Law and Jurisdiction

These Terms are governed by Austrian law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG).
The exclusive place of jurisdiction is Vienna, Austria.

11. Final Provisions

  • If any provision of these Terms is found invalid, the remaining provisions remain enforceable.
  • Ailuna GmbH may amend these Terms at any time. The updated version will be published on [insert website link].